Return and Exchange Policy

Thanks for shopping at Bits & Boots Saddlery.

If you are not entirely satisfied with your purchase, we’re here to help.



You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging with all tags attached.

Your item needs to have the receipt or proof of purchase.

Once we received your item, we will inspect it and notify you that we have received your returned item.

If your return is approved, you will be given a discount code for your future purchase and the amount that you’d paid for the returned item will be deducted from it.

Please note that all helmets and special offers/discounted items are NOT returnable.